Blog: From Chaos to Clarity: How Deluxe Built a Sustainable Workday Support Model

When Jess Wagner joined Deluxe, she found a Workday environment that looked familiar to many of us: requests coming from every direction, priorities unclear, and the HR and IT teams working in silos. The system worked — barely — but the people behind it were burning out. Instead of adding more hours, Jess added structure. […]