When McKee Foods signed its Workday contract in 2006, there was only one live customer. Floyd Walterhouse helped implement Workday Payroll before most people had even heard of it — and he’s still shaping how customers succeed today.
In our 50th Workday Gold episode, Floyd shared a powerful message: technology only works when people share what they learn. From the early email chains of Workday’s first adopters to today’s thriving Community, collaboration has been the secret ingredient behind Workday’s growth.
Floyd’s approach to problem-solving is refreshingly grounded: keep it simple, document it well, and share it freely. “Don’t swat a fly with a sledgehammer,” he says — the simplest solution is often the smartest.
He also reminded us that learning doesn’t stop after go-live. Training, experimentation, and community connection are what unlock real value. Whether you’re exploring AI features like Payroll Agent or just fine-tuning your reports, continuous learning is key.
As Floyd puts it, “Everybody helping polish the diamond from different angles is what ends up with a jewel.”
Here’s to 50 episodes — and to the people like Floyd who make the Workday ecosystem shine.
🎧 Listen to the full conversation with Floyd Waterhouse on Workday Gold — available on all podcast platforms.
Keith Bitikofer is a Workday coach and consultant who helps professionals navigate their careers in the Workday ecosystem. Listen to the Workday Gold podcast for more insights on career transitions and leadership development here
Want to learn more from the Workday ecosystem? Connect with Keith Bitikofer on LinkedIn for ongoing insights about Workday support and team management.
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