Blog: The Reality Check: AI Adoption and What We Wish We’d Known Before Supporting Workday

Originally aired on Workday Gold podcast with Keith Bitikofer and Christian Delcid We’re recording this on Friday afternoon, May 30th, 2025, and every AI podcast has to say that these days, because something could happen in the next hour that changes everything. As someone who spends half my time in the Workday space and the […]
Blog: Built on Workday, Backed by Experience: A Deep Dive with George Whitaker

I recently had the pleasure of catching up with George Whitaker, head of innovation at Maske Group, on my Workday Gold podcast. George’s journey from implementing Workday at PGA of America to now building apps for the Built on Workday marketplace offers fascinating insights into how the platform has evolved and where it’s headed. The […]
Blog: From Client to Consultant and Back: Navigating the Workday Career Journey

In our latest episode of Workday Gold, I reconnected with Joe Jackson, a 16-year Workday veteran who’s been a client, consultant, and manager. Joe was the implementation partner project manager for my very first Workday implementation at Wycliffe – we went live on July 4th, 2015, coming up on our 10-year anniversary! What makes Joe’s […]
Blog: Transitioning from Workday Analyst to Manager: Leadership Beyond the Title

In our recent Workday Goal podcast episode, Christian Delcid and I discussed a topic many Workday professionals contemplate at some point in their careers: the transition from being an individual contributor (Workday analyst) to a manager role. As someone who has coached numerous professionals through this transition, I wanted to share some key insights from […]
Blog: The Rise of the Super Worker: How AI is Transforming Workday Roles

In our latest Workday Gold podcast episode, Christian Delcid and I discussed a topic we’ve been promising to tackle for months: AI and its impact on Workday support and implementation. The timing couldn’t be more critical for Workday professionals looking to stay relevant in a rapidly evolving landscape. The Super Worker Phenomenon At the beginning […]
Blog: Growth Opportunities in the Workday Ecosystem

In our latest episode of Workday Gold, Christian and I explore Chapter 14 of my book “Workday Gold Software Support Edition,” focusing on growth opportunities within the Workday ecosystem. Knowing Yourself: The Foundation of Growth Self-awareness is critical for professional development. Through assessments like StrengthsFinder, I discovered “responsibility” is my top strength—I naturally ensure no […]
Blog: Building Effective Workday Governance for Multi-Organization Tenants: Insights from Jeff Livingston

We are committed to sharing practical knowledge that helps organizations get the most from their Workday implementation. In our recent podcast episode, I had the pleasure of speaking with Jeff Livingston, Systems Management Director for a large global nonprofit organization, about his experience building and implementing an effective governance model for a multi-organization Workday tenant. […]
Blog: Essential Workday Phrases Every Administrator Should Know (Part 2)

As Workday administrators, we often find ourselves explaining complex concepts or dealing with challenging situations. Having the right phrases in your toolkit can make all the difference. In this second installment of our favorite Workday phrases, I want to share some powerful expressions that can help you navigate your Workday journey more effectively. “A Step […]
Blog: The Power of Simple Phrases: Communicating Complex Workday Concepts (Part 1)

In the world of Workday administration and support, we often find ourselves explaining complex concepts to various stakeholders. In a recent podcast episode, Christian Delcid and Keith discuss phrases that help distill these complexities into easily digestible insights. I want to share some of these powerful phrases that can help you communicate more effectively with […]
Blog: My AI Journey: From Casual ChatGPT User to AI-Enhanced Content Creator

Behind the scenes of my first solo Workday Gold podcast episode and how AI is transforming my work After hosting many interviews on the Workday Gold podcast, I decided it was time to try something different: a solo episode detailing my personal journey with AI tools and how they’re changing the way I create content, […]