Blog: Maximizing Your Workday Team’s Potential
In a recent episode of Workday Gold, we dove deep into a topic that’s crucial for every Workday team leader: how to create an environment where people actually want to work. With the Workday ecosystem increasingly competitive, retaining talent isn’t just about competitive salaries anymore – it’s about building a workplace culture that resonates with […]
Blog: Building Team Capacity in Workday Support
In a recent episode of the Workday Gold podcast, host Keith Bitikofer and co-host Christian Delcid dive deep into Chapter 7 of Keith’s book, “Workday Gold Software Support Edition,” focusing on building capacity within existing Workday support teams. This critical discussion offers practical strategies for organizations struggling with the common challenge of doing more with […]
Blog: Can an End User Support Workday?
As organizations consider their Workday support model, a common question is whether their end users (be they in HR or Finance) can support Workday as a part of their regular job. Technically, it is certainly possible for an end user to support Workday, but there are several considerations to think about. First- ask, “Why they […]
Blog: An Introduction to Workday Roles vs. Positions
Most Workday customers don’t have the luxury of having a specific person for each role (such as those listed below) you need for a Workday support team. So, I talk about roles vs. positions. A person’s position and job description often include aspects of several different ‘roles’ from the list below. Here is a sample […]
Blog: You May Love or Hate New Year’s Resolutions
You may love or hate New Year’s resolutions. We’re now a month into the new year, and statistics say most people have already dropped their New Year’s resolutions. I stopped making New Year’s resolutions long ago because they didn’t work for me. I had to find another way to challenge myself to change what I […]
Blog: Take time to look back and celebrate your year!
What did you or your team get done this year? Do you take time to look back? This time of year, we often see summary videos of what we listened to on Spotify or a summary of this year’s major news events. We jump to making New Year’s resolutions and thinking ahead without acknowledging the […]
Blog: Workday Tip: Just say no!
Many of us who work in software support are ‘people pleasers’. We want to make people happy. We want people to like us, and we want people to like the software that we support. One way to encourage people to like us AND the software we support is to say ‘yes’ as much as possible- […]
Blog: Two Great Ways to Help your Team Increase their Capacity and Efficiency
How do you help your team increase their capacity and efficiency? Most of us have more to do than we can get done. There are multiple releases a year, each with new functionality that could (and should!) be leveraged. There are various changes within your company or organization that require updates to Workday. Etc. Etc. […]
Blog: What are your top 10 recommendations for a company that is getting ready to start their initial Workday implementation project?
There are the obvious ones: – Strong Executive level support– Have a realistic budget and timeline– Choose the right people for the project team, not just those that have time– Backfill your project team members as much as possible– Keep it Simple! Simplify your processes wherever possible!– Recognize that any ERP implementation is a huge […]
Blog: Leverage Org Studio
Org Studio is a drag and drop tool that facilitates planning for and implementing organizational / staffing restructures in your company. Maybe your leadership is considering moving a team or department from one director to another one. What might that look like? With Org Studio, you can create several potential new staffing structure scenarios, share […]