Can an End User Support Workday?
As organizations consider their Workday support model, a common question is whether their end users (be they in HR or Finance) can support Workday as a part of their regular
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As organizations consider their Workday support model, a common question is whether their end users (be they in HR or Finance) can support Workday as a part of their regular
Most Workday customers don’t have the luxury of having a specific person for each role (such as those listed below) you need for a Workday support team. So, I talk
You may love or hate New Year’s resolutions. We’re now a month into the new year, and statistics say most people have already dropped their New Year’s resolutions. I stopped
What did you or your team get done this year? Do you take time to look back? This time of year, we often see summary videos of what we listened
What started out as an experiment, grew beyond anything I would’ve ever expected. Now with hundreds of posts, over a million and a half views, and many people seeing me
Many of us who work in software support are ‘people pleasers’. We want to make people happy. We want people to like us, and we want people to like the
How do you help your team increase their capacity and efficiency? Most of us have more to do than we can get done. There are multiple releases a year, each
Supporting Workday Well September 2023 I know what it feels like to support Workday and I want to share what I have learned.A lot of people can help you with
Workday Extend Examples from Wycliffe August 2023 This is a presentation during the Workday Non-Profit User Group. My portion starts 16 minutes into the webinar. Watch the presentation on Workday’s
Preparing for your First Workday Extend Project: A Customer Prospective May 2023 Workday Extend takes a unique approach to project management. In this session, members of the EnterpriseMarketdesk team offer
Leveraging Workday Content Dashboards: A Customer Prospective April 2023 In this webinar, I discuss leveraging content dashboards in Workday to make life easier for your Workday users, from a Customer
Preparing for an Upcoming Release: A Customer Perspective January 2023 In this presentation at a Workday non-profit user group, I discuss preparing for an upcoming release from a customer perspective.
There are the obvious ones: – Strong Executive level support– Have a realistic budget and timeline– Choose the right people for the project team, not just those that have time–
Org Studio is a drag and drop tool that facilitates planning for and implementing organizational / staffing restructures in your company. Maybe your leadership is considering moving a team or
Workday Customers- For those of you that help troubleshoot security or worker access issues, the ‘Worker Security’ report can be incredibly helpful. This is a relatively new option. So, depending
Leveraging Workday Journeys for Onboarding and Other Uses April 2022 In this presentation through Enterprise MarketDesk, I facilitate a conversation about leveraging Workday Journeys for onboarding and other uses. Watch
The ‘great resignation’ is still going on and has impacted many Workday customers. Let’s say that you have posted an open position and can’t find anyone with Workday experience. Is
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