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Workday Gold
Coaching
Services
Whether you’re in the Workday field or not, every professional can benefit from professional coaching services. These services provide tailored guidance to help you grow in your career, sharpen your leadership skills, and navigate the complexities of building or scaling a business.
Keith is a coach that offers fresh perspectives, accountability, and strategies that empower you to set and achieve ambitious goals. Whether you’re looking to enhance your performance, build confidence, or expand your network, a professional coach serves as a catalyst for unlocking your potential and accelerating your path to success. Let Keith be that person for you.
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About the Book
What does it take to support Workday well?
Workday is incredibly powerful software. There are many aspects to building a support model that will enable you to maximize the benefit and return on investment for your company.
This book is designed to help companies and individuals who are new to Workday and looking to build or enhance their support model.
Building a support model is a journey, not a destination.
This book comes from my 30 years of experience in IT and Operational roles in various industries, including nine years in the Workday space. My Workday experience includes leading projects and teams and writing hundreds of reports for a Workday customer. Then, doing consulting and being a regular contributor to LinkedIn with posts about Workday.
This is a collection of my LinkedIn Posts, not a textbook with specific tasks to do. It comes from my own experience and discussions with many Workday customers. It includes links to the original LinkedIn posts so that you benefit from the many comments and suggestions from my active group of followers there as well.
Over 150 different topics in sections such as Building Your Foundation, Measuring Success, Building Your Support Model, Staffing for Workday, Handling Support Requests, Building Capacity, Managing Your Team Well, Leadership/Product Ownership, Governance/Standards, Potential Career Paths, and Career Advice.
Join me on the journey to build a support process that will allow your company to truly leverage Workday and build an environment where your support team loves to be!
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Meet
Keith
From 2014-2020, Keith Bitikofer was a project manager, HRIS director, Enterprise Systems director, etc. at a large global nonprofit organization that used Workday. He was the project manager for the initial Workday HCM project, then led the teams that supported Workday as they rolled out the Financial Modules, a global rollout to around 40 of their partner organizations, Prism, many Extend apps, and hundreds of integrations, etc.
As the footprint of this organization’s use of Workday grew, their support team and support team model had to morph and grow with the needs. Based on this experience, plus a total of 30+ years of experience in IT and Operations roles in Higher Ed, Manufacturing, Consulting, and Nonprofit, he now helps coach the management and staff of other companies that use Workday and other software systems.
For the past few years, Keith has been a partner and consultant at EMD, which is an official Workday Partner.
Mentoring / Coaching: I have been doing one-on-one coaching for Workday support teams, career coaching, and life/leadership coaching. If you want to learn more, please contact me, and we can schedule a discovery call.
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Other books & resources
Workday Gold, Vol 1
Resources
